International Claims Services / Lloyd’s & Global Markets

For over 23 years Custard’s International Claims Services has been handling instructions from international insurers. The depth of expertise and geographical coverage insures the Division competently adjudicates your complex claims. The Division provides quality services required by:

  • lloyds-picInstructing principles including the Underwriters at Lloyd’s
  • The London Market and their U.S. based MGA’s
  • U.S. Insurer’s excess and surplus line market
  • Self-insured firms with high SIR’s
  • Bermuda Domiciled Insurers

The Division adjusts losses throughout North America, the Caribbean, and worldwide via our associations with international firms. Our technical staff controls and manages all stages of the loss utilizing our experience and knowledge of the international insurance markets, along with the services of our national branch network.

Our loss portfolio includes commercial property and casualty, contractors’ risks, construction defects, physical damage, marine, cargo & logistics, environmental, professional, product and general liability assignments.

Catastrophe Services & TPA Services

Our skilled and experienced managers and specialists control, direct, investigate and adjust CAT losses on behalf of instructing principles including, but not limited to, the Underwriters’ at Lloyds, the London Market and their U.S. based MGA’s (Managing General Agents).

The Division acts as a TPA for the Underwriters’ at Lloyd’s, the London Market and their U.S. based MGA’s.

International Claims Contact Information

Jack Webster
International Property Claims Manager
4875 Avalon Ridge Parkway
Norcross, GA 30071
Tel: 678.466.3458
cell: 770.617.7781
jwebster@custard.com