Company Profile

Custard Insurance Adjusters takes pride in being one of the largest independent loss adjusting companies in the United States. Celebrating more than 55 years of service, we are the largest privately held adjusting company and provide true multi-line service to the continental United States through 250 company owned branches.

CIA's extensive list of over 4,000 satisfied customers include:

  • Most major trucking companies
  • Self-insureds
  • Foreign and domestic insurance companies
  • Municipal entities
  • Underwriters at Lloyd's of London

We offer a comprehensive range of claims and risk management services including:

  • Commercial transportation
  • Property (all lines)
  • Third Party Administration
  • Personal and commercial automobile
  • General liability
  • Workers compensation
  • Hazardous/environmental claims
  • Professional liability
  • Inland and wet marine
  • Product liability

Each member of our field adjusting staff is strategically located to provide comprehensive geographic coverage and can be reached regardless of the time of day through HOTLINE, our 24/7 contact center. The Hotline staff is specifically trained to identify calls in need of immediate response and maintains client instructions for the customized handling of on-scene responses when needed.

CIA continually strives to provide the highest quality claim service for our client partners. Throughout the course of our development we have favored growth that emphasizes quality. We remain committed to this approach, continuing to place emphasis on excellence at all levels of our organization and to increase our role as a national leader in the claim service field.