Mike Arendt promoted to Senior Vice President

Atlanta, GA - January 1, 2004 - Custard Insurance Adjusters, Inc. is proud to congratulate Mr. Mike Arendt on his recent promotion to Senior Vice President.

Mike joined CIA as a Regional Manager in August 1996 and earned the title of Vice President in July of 1998. His ability and successes in sales made for an easy decision in May of 1999 to promote Mike to the first fulltime Sales & Marketing Management position in the company's history. It was his stellar performance in this area that paved the way for our current Sales & Marketing Division. Mike was promoted to a District Manager in November 2002, responsible for all field operations in the Northeastern part of the United States with a good portion of his time still dedicated to sales.

"I have worked with Mike for several years and I cannot think of anyone more deserving of this promotion. He has made a tremendous contribution to this company, and continues to prove himself to be a valuable asset to this company", stated Executive Vice President, Bob Soby.

Mike can be reached at CIA, P.O. Box 60756, Harrisburg, PA 17106, phone (717) 730-7477 and fax (717) 730-7478.

About Custard
Custard Insurance Adjusters, Inc. is one of the largest independent loss adjusting companies in the United States and Canada. Headquartered in Atlanta, Georgia, Custard has over 600 employees and 240 offices serving the U.S., Canada and Puerto Rico. The company is the largest, privately held adjusting company offering true multi-line services that include casualty, liability and property claims management as well as personal and commercial transportation services. Custard's specialty divisions also provide services in the areas of third party administration, catastrophe, environment, international, investigation, litigation, subrogation, marine, and warranty & inspection services.

News Contact:
Susan Meadows
Custard Insurance Adjusters, Inc.
smeadows@custard.com