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Mr. A. R. (Rick) Custard opens
CIA's first office, located in Fort Wayne, Indiana. |
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Custard opens a second office in Kokomo, Indiana |
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Expansion in the Midwest
continues as Custard
opens an office in
Indianapolis, Indiana. |
1966 |
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1967 |
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CIA opens its first regional office in Des Moines, Iowa. |
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1971 |
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CIA becomes the 5th largest adjusting company in the United
States |
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1985 |
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CIA's Southeast Regional office opens in Atlanta, Georgia, housing
the national 24-hour HOTLINE. |
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1986 |
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CIA relocates its corporate headquarters from Fort Wayne, Indiana
to Atlanta, Georgia. CIA becomes the largest privately held
adjusting company in the nation. |
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1992 |
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With the acquisition of 40 year old Allied Adjustment Services,
Custard increases its presence in the northeast by 15 locations..
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1997 |
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In the same year Custard announces the acquisition of Rice Adjustment
Company, one of the largest adjusting companies
in Wisconsin. |
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Custard announces the formation of its Canadian operation with
the merger of CIA and Toronto based Mercer and Myers Insurance
Adjusters. (Pictured above are Craig Myers and Paul Mercer.) |
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1998 |
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The year
2000
proves to be filled
with continued growth
and expansion for CIA. |
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2000 |
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In January, the addition of 39 year old Windsor Adjusting
Company to CIA's Canadian operation gave Custard a strong
foothold in southern Ontario.
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In August, CIA moves into Latin America with the addition of
a new location in San Juan, Puerto Rico. |

Custard's next target area for
growth is the state of Minnesota. The addition of Weber Adjusting
Company and C&G Claims Service gives CIA a major presence
in the state. |
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Later the same year Custard adds Pollard Adjusting Company
of Massachusetts to the group of CIA branch offices. |
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CIA's joins forces with
Bennett-Seaman Insurance Adjusters of Ontario and TWR
Adjusters, Inc. as the Canadian operation continues to
grow |
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2001 |
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Custard Insurance Adjusters, Inc. celebrates its 40th anniversary
in the insurance adjusting industry. |
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2002 |
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CIA
sells its Canada Operations to
Shumka Craig Moore Adjusters Canada Ltd. (SCM) |
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2005 |
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