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| Mr. A. R. (Rick) Custard opens CIA's first office,
located in Fort Wayne, Indiana. |
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| Custard opens a second office in Kokomo, Indiana |
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| Expansion in the Midwest
continues as Custard
opens an office in
Indianapolis, Indiana |
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| 1967 |
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| CIA opens its first regional office in Des Moines, Iowa. |
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1971 |
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CIA becomes the 5th largest adjusting
company in the United States |
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| 1985 |
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| CIA's Southeast Regional office opens in Atlanta, Georgia,
housing the national 24-hour HOTLINE. |
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1986 |
| CIA relocates its corporate headquarters from Fort Wayne, Indiana to Atlanta, Georgia, becoming the largest privately held adjusting company in the nation. |
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| 1992 |
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| With the acquisition of 40 year old Allied
Adjustment Services, Custard increases its
presence in the northeast by 15 locations. |
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1997 |
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| In the same year Custard announces the
acquisition of Rice Adjustment Company, one
of the largest adjusting companies
in Wisconsin |
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| Custard announces the formation of its Canadian operation
with the merger of CIA and Toronto based
Mercer and Myers Insurance Adjusters.
Pictured are Craig Myers and Paul Mercer. |
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1998 |
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| The year 2000 proves to be filled with continued growth and expansion for CIA |
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| 2000 |
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| In January, the addition of 39 year old Windsor Adjusting Company to CIA's Canadian operation gave Custard a strong foothold in southern Ontario. |
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| In August, CIA moves into Latin America with the addition of a new location in San Juan, Puerto Rico. |
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| Custard's next target area for growth is the state of Minnesota. The addition of WeberAdjusting Company and C&G Claims Service gives CIA a major presence in the state |
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| Later the same year Custard adds Pollard Adjusting Company of Massachusetts to the group of CIA branch offices. |
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| CIA's joins forces with
Bennett-Seaman Insurance Adjusters of Ontario
and TWR
Adjusters, Inc. as the Canadian
operation continues to
grow |
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| 2001 |
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| Custard Insurance Adjusters, Inc. celebrates its 40th anniversary in the insurance adjusting industry. |
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2002 |
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| CIA sells its Canada Operations to Shumka Craig Moore Adjusters Canada Ltd. (SCM) |
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2005 |
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2007 |
 
| Custard announces two key executive promotions; Robert Soby (left) as Chairman of the Board and Chief Executive Officer, and Rick Linville as President. |
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| Custard expands its presence in the south with the acquisition of Fountain, Keat, and Sanders & Associates (FKS). |
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2009 |
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2009 |
| CIA expands its business in the western United States by acquiring All Lines Insurance Adjusting Company in Montana. |
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Founder and Chairman Emeritus, A. R. "Rick" Custard
passes away in Atlanta, Georgia leaving a legacy of success in the claims adjusting industry. |
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9/19/2011 |
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