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Company History
Photo of Rick Custard
 
  Mr. A. R. (Rick) Custard opens CIA's first office, located in Fort Wayne, Indiana.
1962
 
 
 
 
  Photo of Kokomo, IN office
Custard opens a second office in Kokomo, Indiana
 
 
Photo of Indianapolis, IN office
Expansion in the Midwest
continues as Custard
opens an office in
Indianapolis, Indiana.
1966
 
 
 
 
1967
 
Photo of Des Moines, IA office
CIA opens its first regional office in Des Moines, Iowa.
 
 
1971
 
U.S. map showing locations
CIA becomes the 5th largest adjusting company in the United States
 
 
 
 
1985
  Photo of Atlanta Regional office
CIA's Southeast Regional office opens in Atlanta, Georgia, housing the national 24-hour HOTLINE.
 
 
 
1986
Photo of Atlanta Home Office
CIA relocates its corporate headquarters from Fort Wayne, Indiana to Atlanta, Georgia. CIA becomes the largest privately held adjusting company in the nation.
 
 
 
 
1992
   
   
 
 
      Allied logo
With the acquisition of 40 year old Allied Adjustment Services, Custard increases its presence in the northeast by 15 locations..
 
   
  1997
 
 
       
Rice logo
In the same year Custard announces the acquisition of Rice Adjustment Company, one of the largest adjusting companies
in Wisconsin.
 
 
   
   
     
     
  Photo of Craig Myers and Paul Mercer
Custard announces the formation of its Canadian operation with the merger of CIA and Toronto based Mercer and Myers Insurance Adjusters. (Pictured above are Craig Myers and Paul Mercer.)
 
 
 
 
1998
 
 
The year 2000
proves to be filled
with continued growth
and expansion for CIA.
2000
 
 
 
Windsor logo
In January, the addition of 39 year old Windsor Adjusting Company to CIA's Canadian operation gave Custard a strong foothold in southern Ontario.
   
 
 
 
 
 
       
  Flag of Puerto Rico
In August, CIA moves into Latin America with the addition of a new location in San Juan, Puerto Rico.
Weber and C&G logos
Custard's next target area for
growth is the state of Minnesota. The addition of Weber Adjusting Company and C&G Claims Service gives CIA a major presence
in the state.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pollard logo
Later the same year Custard adds Pollard Adjusting Company of Massachusetts to the group of CIA branch offices.
 
 
 
 
Bennett-Seaman logo   TWR logo    
CIA's joins forces with
Bennett-Seaman Insurance Adjusters of Ontario and TWR Adjusters, Inc. as the Canadian operation continues to grow
 
 
 
 
 
2001  
 
 
   
  Press Release-CIA Celebrates 40th Anniversary
Custard Insurance Adjusters, Inc. celebrates its 40th anniversary in the insurance adjusting industry.
 
 
 
 
  2002
 
 
 
CIA sells its Canada Operations to
Shumka Craig Moore Adjusters Canada Ltd. (SCM)
2005  
 
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