Adjuster  |  Administrative Assistant | Branch Manager
Marketing Rep  |  Regional Manager  |  Technical Support


Adjuster

The Adjuster's responsibility is to resolve claims through investigating losses and negotiating settlements for property and casualty claims involving work both inside and outside the office. Desirable candidates should have prior property and casualty adjusting experience, a valid driver's license and reliable transportation, evidence of current adjuster licensure or a clear plan to achieve licensure within 90 days of employment and possess strong oral and written communication, problem analysis and organization skills.
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Administrative Assistant

The branch Administrative Assistant provides office support to claims managers and adjusters including greeting guests, answering telephones, typing correspondence and forms, transcribing dictation, preparing monthly invoices and other general office duties. Desirable candidates should have previous office experience, be computer literate and have a good working knowledge of Microsoft Word and Excel.
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Branch Manager

The Branch Manager's responsibility is to manage branch operations and personnel and, when needed, handle property and casualty claims involving work both inside and outside of the office. Desirable candidates should have prior property and casualty claims adjusting experience, a valid driver's license and reliable transportation, evidence of current adjuster licensure and possess strong oral and written communication, problem analysis and organization skills. Candidate should have demonstrated management and training skills.
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Sales & Marketing Manager

The Sales & Marketing Manager is responsible for the expansion and growth of revenue and claim submission from existing accounts, as well as the prospecting and acquisition of potential new accounts within the insurance industry. Desirable candidates should have prior multi-line claims experience or related background, a valid driver's license and hold a current adjuster's license as appropriate. Candidate should demonstrate strong sales and marketing skills, as well as technical knowledge.
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Regional Manager

The Regional Manager is responsible for overseeing the general operation of all branch offices within a specified territory. Desirable candidates should have extensive property and casualty claims adjusting experience, a valid driver's license and reliable transportation, possess strong oral and written communication skills, as well as problem analysis and organization skills. Candidate should have demonstrated people management and training skills, as well as experience in the management of multiple office locations. Some travel required.
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Technical Support - Help Desk Technician

The Help Desk Technician provides in-house and remote office support to the Custard's 200+ offices and corporate headquarters in Norcross, GA. The ideal candidate will have experience installing and troubleshooting Windows 9X, 2000, XP, MS Word, VPN & dial-up connections, imaging, good organization skills and A+ certified is a plus. The primary responsibilities include but are not limited to:

• Answer incoming Technical Support calls to support Win 9X, 2000, and XP
• Handle routing customer inquiries regarding e-mail (Outlook/Outlook Express), Word, Excel, Citrix and component level problems
• Assess and meet customer needs and escalate customer calls to the appropriate level for further action when needed
• Assist customer in learning to use proprietary software
• Research and resolve customer issues
• Update customer records to document all calls/action taken and required follow-up
• Support DSL and internet connection problems remotely
  
  View current Help Desk Technician opportunities